About

WHO WE ARE

Breakdowns hurt. Stranded on the side of the road, the only thing that matters is getting help. Until now, roadside help meant exhausting phone calls and endless waits. Getting back on the road hurt as much as breaking down. HONK, an on-demand roadside assistance platform, was created to help. Founded in 2014, HONK is the trusted way to find and order roadside assistance from the web, mobile phone or tablet, 24/7, nationwide. No more membership fees, no paying for services you don’t use. No hassle. The free HONK app and website connects drivers with roadside assistance partners for services including:

JUMP START
LOCKED OUT
FLAT TIRE
OUT OF FUEL
TOWING

 

REINVENTING THE ROADSIDE INDUSTRY

HONK is powering next-generation roadside assistance for leading brands with cutting edge digital technology and transformational omnichannel customer-first, frictionless experiences. Insurance groups, fleet management services, automotive OEMs and mobility service providers choose HONK to elevate their roadside assistance experience. HONK’s transparent platform, an expansive nationwide network of over 75,000 service vehicles, and a fully managed contact center reduce customer wait times by over 50%, improves customer satisfaction and NPS scores, so companies can maximize operational efficiencies, increase customer loyalty, and capture real value from their roadside services program.  Learn more

Service providers (tow partners) join the HONK network to get connected to nearby motorists in need of towing and roadside assistance. Our optimized dispatch technology provides instant job alerts, real-time ETAs, GPS pin-point location data, and driver/customer communications channel allows our providers to grow their businesses on their own terms while receiving payments quickly.  Learn more

Gone are the days of overpaying for a membership that underpays its vendors. HONK works hand-in-hand with towing and roadside professionals — our Partners — for a more transparent, more inclusive model. HONK is a proud member of the Towing and Recovery Association of America, California Tow Truck Association, Arizona Professional Towing and Recovery Association, Oregon Tow Truck Association, Professional Towing and Recovery Association of Illinois, Professional Wrecker Operators of Florida, Towing and Recovery Association of Ohio and Towing and Recovery Association of Washington.  

PRESS

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