Dispatching through the appWhen you download the HONK Partner app you’ll be able to list yourself as a dispatcher or driver. If you are a single/owner operator you’ll be alerted of the job and be able to drive directly to the customer’s location. If you have a central dispatcher, they will be alerted of jobs and be able to dispatch the closest driver to the customer. This enables you to provide faster ETAs, leading to a higher customer service rating and more jobs in the future.
Tracking ability means more jobs for you
When a Partner creates their profile, they indicate how far they’re willing to travel to complete a job. If that Partner has not downloaded the app, HONK will only alert them of jobs within the mileage range of their central dispatch location. When a Partner has downloaded the app, HONK will alert them of jobs closest to where their trucks physically are.
So if you have the app, and drove 50 miles from your central dispatch location, you’ll still be alerted of jobs near you, despite being outside of your indicated mileage range. Want proof? One of our Washington Partners drove almost 300 miles for a non-HONK job to complete a tow, only to be alerted and win 3 HONK roadside jobs around his drop location — which paid for his fuel home.
No more “Henry” calls
If you’re a recently signed Partner, you’ve more than likely received calls from “Henry” alerting you of a job nearby. By downloading the app onto your smartphone or tablet, you’re eliminating those automated calls completely. Anytime a customer is in need within your area, you’ll be alerted through the app.
Once you receive an alert, we can help you calculate your drive time via Google maps to the customer, you can enter your wrap up time, and within minutes the app will let you know if you have been given the job. It simplifies the process for you, so that you don’t have to worry about anything other than assisting the customer.