Self-driving cars. Connected vehicles. On-demand car ownership. Mobility services. Touchless insurance claims. Next-generation roadside assistance.
Everything we know about transportation is changing. If you’re interested in learning more about automotive tech trends that will change consumers’ lives and how they interact and engage with insurance carriers in the future, we encourage you to subscribe to Don’s Drive-Inpodcasts. As fans of the show, we are excited to be featured on this month’s episode.
What is Solera? Solera is the trusted connector in the insurance and automotive ecosystems, which power the future of mobility, electrification and sustainability through data-driven insights, apps, and services.
Don’s Drive-In Podcast – Don Mikrut is a 20-year veteran of the automotive industry, having run a successful MSO (Multi-store Operator) outfit before joining Solera as VP of Collision Services. In the Lab, Don dives into vehicle valuations enabled by the latest AI and automated technologies, as well as collision repair practices and innovation for shop ops. Featured guests bring dynamic insurtech and collision expertise to help listeners win in the age of data-driven policies and repair.
February’s Podcast Featured Guest
HONK’s EVP, Partnerships, Rochelle Thielen, an automotive industry expert with over fifteen years of experience in the Auto Physical Damage (APD) and Insurtech space is the featured guest on the first February edition of Don’s Podcasts talking about the value of touchless insurance claims and next-gen roadside assistance.
Today’s insurers are trying to meet the growing customer demands for convenience, choice, a personalized experience, and a faster, automated service across the whole insurance journey from purchase to first notice of loss (FNOL) to settlement. To accomplish this, insurers are embracing and leveraging digital innovations and new technologies.
This new customer-driven future will need to embrace the nirvana of touchless claims. Being able to handle a loss from FNOL to settlement with no human intervention. It offers massive claims efficiencies, but the real pay-off is the impact it can have on customer satisfaction. Be sure to subscribe to Don’s Drive-In Podcast series to hear industry experts discuss data, technologies and more in today’s market.
You can learn more about the industry and what its future holds by checking out Rochelle’s podcast right here.
And if you are interested to hear more from Don’s Podcast be sure to check out https://www.solera.com/innovation-labs-podcast/. Podcasts are also available on iTunes, Spotify, and Youtube.