Coronavirus (COVID-19) Resources & Updates

The safety and well being of HONK Partners and HONK customers is and always will be our biggest priority. During this time, we will continue to monitor the situation and will continue to update this page with relevant news and tips.

Towing and roadside businesses are classified as ESSENTIAL SERVICES. What does this mean?

Your towing and roadside business is considered an “Essential Service”, as you provide transportation and repair services for people and their vehicles. This means you are allowed to remain open and can continue to support your customers in the event of re-imposed lockdowns. It is however recommended you take necessary precautions to limit the exposure as the virus continues to permeate through various regions across the country.

Your health and safety is very important to us, so let us take a moment to say “thank you” for staying open and continuing to support your customers. You are the real first responder hero and you and your business will help so many people through this difficult time right now. We do understand that your family is also important, so if you need to be away from your business, just be sure to mark yourself and your operators as “off-duty” through the HONK Partner App so we don’t attempt to send you jobs in your area during that important time.

Steps we are taking

  • We are continuously monitoring the situation and will send updates to you if we anticipate any impacts to our dispatch centers or with our support teams.
  • We have implemented necessary safeguards and contingency plans, in the event we need to shift staffing resources among our nationwide offices.
  • To ensure the health and safety of our customers and service providers during the current Covid-19 situation, if ride along assistance is requested we recommend that both the customer and service provider please abide by their state’s current mask protocol while in close proximity with each other.
  • We will continue to monitor and follow any recommendations issued by the CDC regarding prevention.

Infographic: tips on how to stay healthy

We want to remind everyone who is out there assisting customers to follow the advice from public health officials. Click here for an infographic on how to protect you and your operators while on active jobs.

Precuations you may want to take

  • Clean your hands often, and avoid touching your eyes, nose and mouth
  • Avoid shaking hands and minimize contact with motorists or other people in the vicinity of your service vehicle.
  • Clean and disinfect your service vehicles after each job, especially in areas where you and your customers touch often.
  • Consider having hand sanitizer and masks available for customers upon request or for those showing signs of illness and coughing.
  • If you start experiencing symptoms (fever, coughing, shortness of breath, etc.) avoid taking jobs that would bring you in contact with others and follow up with a healthcare provider immediately.

Important news updates and resources

This section will be updated regularly