Women in towing. It’s a topic that doesn’t get enough attention. Whether they are managing the office, dispatching trucks or are out in the field working, women are an important part of the towing and roadside industry. In honor of International Women’s Day, March 8th, we wanted to shine the spotlight on one of our women Service Provider Partners. We spoke with Margarita Sanchez of All American Alliance based out of Los Angeles, CA. Margarita tells us about her transition from the medical field to the towing world, what challenges she has faced and what inspires her to keep going.
HONK: How did you get your start in the towing world?
MS: I got started with my husband. He had a towing company so I was getting more involved in the business over time. I saw him training other guys, and I was like, I can totally do this. So I asked him to start training me. First I learned how to drive a flatbed. I was nervous and my husband showed me how to operate the truck and after a few times I finally go it down. I was amazed at the fact that I was able to drive the truck with a car on it. It was very exciting for me!
I think women are just as useful as men. We can do whatever guys can do. I’m a go getter! Show me, guide me and I’ll do it. Once I got down how to drive a flatbed, he then showed me how to do roadside jobs. After doing it a couple times under his supervision, my husband eventually said that I was ready to go do a job on my own. I remember my first lockout and I was nervous, but I did it successfuly. I was very proud of myself. I was so excited to get into this industry. Now I have men asking me how I got so good at what I do. It feels good to get the recognition from them.
HONK: Would you say your family is your biggest support system?
MS: Yes! I’m so glad I got into this with my husband. We talk about customer service and how to best help the customer. We often talk about putting ourselves into a customer’s shoes and figure out ways to make their experiences better. Everyday we learn something new together and am I grateful for my husband’s support. We’re both building our little empire together. We often talk about hoping that one day our kids will maybe take over for us.
HONK: What are some of the challenges you face being a woman in this industry?
MS: To be honest, my biggest challenge is lifting heavy things. But like I said, if I say I’m going to do something, I’m going to do it. I like the challenge. I encourage women to get out into the field. Every woman that puts their mind into it can do this. It is something that needs practice, but practice makes perfect. It is exciting to see more women come up in this industry. I saw a girl towing a car a few days ago and it was very inspiring for me. I never thought that I would be doing what I’m doing today. I started off working in healthcare and never thought I’d be working in the same industry as my husband.
HONK: What made you transition from being a medical tech to working in towing?
MS: I worked as a medical technician for about 7 years and my husband said that he wanted me to help build out his business. At first I just worked at home as a dispatcher while also taking care of the house and now I’m out there doing it and I’ll even help him load up the car sometimes. It’s incredible. I think that by me doing it, I’m showing other people that they can do it as well.
HONK: Are there any women role models that you have?
MS: No one major figure in particular. But I do look up to the wives of my husband’s friends. They are the support system for them and help them run their businesses efficiently.
HONK: What piece of advice would you give to other women who are thinking about getting into this industry?
MS: Don’t be afraid of doing something. Anything that you put your mind to you can accomplish. I was very afraid of doing jump starts when I started and now I do them without even thinking twice about it. Any woman is capable of doing anything that men can do. Women shuold not get too comfortable with where they are at. Go get a jump box and teach yourself, watch some videos on how to change a tire. You can learn how to do these things, and with enough practice you could totally go and do this. Don’t wait for a guy to come and be your superman. We are the super(wo)man.
We love sharing our Partners’ stories. If you have a story to tell or want have pictures of your trucks that you want to show off to the world, send us a message by going to facebook.com/honk4help.