Industry Trends Archives

Are You Ready For The Future Of Towing & Roadside?

February 17

The global towing and roadside assistance market continues to undergo a technological transformation. Today digitally connected motorists expect immediate, responsive roadside assistance services, available in just a few clicks directly from their smartphones and mobile apps that mirror the memorable, efficient and reliable digital customer experiences similar to their favorite brands – like Amazon, Zappos, Netflix, Postmates and Uber.

Is your towing and roadside business up to speed with the latest tech advancements in the industry?

PODCAST – Don’s Drive-In: Roadside Assistance Simplified with Rochelle Thielen, HONK

February 6

Check out Don’s Drive-In’s newest podcast!

Roadside assistance is an area of mobility that could use a major facelift. The customer experience hasn’t changed much since we first started driving cars, but technology has finally given towing a lift and improved how we safely handle breakdowns and incidents on the roadside.

Automotive tech trends powering the future of mobility

December 13

Self-driving cars. Connected vehicles. On-demand car ownership. Mobility services. Touchless insurance claims. Next-generation roadside assistance.

Everything we know about transportation is changing. If you’re interested in learning more about automotive tech trends that will change consumers’ lives and how they interact and engage with insurance carriers in the future, we encourage you to subscribe to Don’s Drive-Inpodcasts. As fans of the show, we are excited to be featured on this month’s episode.

HONK Redefines The Roadside Assistance Customer Experience for Insurance Carriers

September 9

The global vehicle roadside assistance market is currently undergoing a transformation. With an estimated market value expected to reach $29 billion by 2026*, today’s digitally connected motorists expect more than ever before. They expect immediate, responsive roadside assistance service, available in just a few clicks directly from their smartphones. They want memorable customer experiences similar to those like Amazon and Uber, ones that are efficient, reliable, and personalized. HONK is delivering on that request.

HONK’s Accelerating Innovation in Roadside Assistance

August 27

HONK Technologies, the platform for connecting drivers, towing professionals and insurers, today announces that Rochelle Thielen, an automotive industry expert with over fifteen years of experience in the Auto Physical Damage (APD) and Insurtech space has been named to the newly created role of Executive Vice President, Partnerships, leading the development of partnerships throughout the roadside assistance tech ecosystem. Formerly HONK’s Vice President of Marketplace Operations, Rochelle will be driving strategic growth opportunities aimed at accelerating HONK’s mission to radically improve, through relentless platform technology advancements, the way people in need of roadside assistance and mobility services connect with service providers and insurance carriers.

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