Trends in traffic volume do not correspond with government-issued stay-at-home orders

LOS ANGELES – June 2, 2020 – HONK Technologies today released roadside assistance data for three states — California, Texas and Georgia — that show traffic volume trends from March 2 – May 16, 2020 during the COVID-19 pandemic.

Though these three states have enacted, lifted and loosened stay-at-home orders on different dates, the traffic trends are similar. Changes in traffic volume trends do not align with the dates of stay-at-home orders, indicating that people are changing their travel patterns independently of state orders. 

HONK provides a roadside assistance platform that connects drivers, towing professionals and insurers, enabling drivers to request on-demand service via mobile devices. The company tracks data on the frequency and location of roadside assistance requests. These service requests provide data on the location and frequency of roadside assistance incidents which can be used to show vehicle traffic trends. The data presented below show 7-day moving averages of daily service requests for each state, along with 7-day moving averages of all HONK service requests nationwide.

HONK Technologies Announces Major Updates to Mobile Roadside Assistance App, Leveraging AI to Increase Transparency for US Insurance Carriers and Consumers Alike

Updates include a chatbot that enables real-time updates, ensuring consumer safety while empowering carriers with a touchless claims service to improve customer retention.

We have included the customer experience demo of an integration with an insurance carrier and the benefits of data transparency.

See HONK in action – watch video


HONK enables the following touchless claims benefits to carriers and consumers:
  • Speed: Requests ensure roadside assistance within 15-30 minutes in most major metros and nationwide coverage
  • Reliability: Immediate access to towing, tire change, jump start, fuel delivery, lock-out service, and battery replacement (coming soon)
  • Affordability: Free apps shows haggle-free pricing upfront with no membership fees
  • Transparency: The Honk Smart Assistant chatbot leverages artificial intelligence and machine learning to power automated communications, track a caller’s exact location along with the service provider’s name and number and ETA, and allows end-users to rate level of service
  • Efficiency: GPS location dispatching speed sets an industry record, locating the best-positioned service provider in under four minutes
  • Coverage: The largest marketplace network of over 75,000 service providers nationwide
  • Security and compliance: Service providers meet minimum criteria for safety and quality

To learn more, visit www.honkforhelp.com

HONK Technologies today announced it was recognized by Built In LA as a best place to work in two categories this year: “Best Places to Work Overall” and “Best Midsize Companies to Work For.” Companies are selected based on employee benefits and salary data. 

This is my favorite time of the year. With all the preparation and planning leading up to the new year it’s also a great time to reflect on the past year and look back at accomplishments, talk about what your most proud of, summarize lessons learned, and look forward to 2020. Most importantly, it’s the perfect time to say THANK YOU to our Service Provider Partners! We appreciate all of your hard work and are wishing you and yours a joyous holiday season and a Happy New Year. 

2019 was a great year at HONK and we’re proud of our many accomplishments and efforts this year, it was quite hard to just pick ten for this blog post. So here goes: 

HONK Technologies, the platform for connecting drivers, towing professionals and insurers, today announces that Rochelle Thielen, an automotive industry expert with over fifteen years of experience in the Auto Physical Damage (APD) and Insurtech space has been named to the newly created role of Executive Vice President, Partnerships, leading the development of partnerships throughout the roadside assistance tech ecosystem. Formerly HONK’s Vice President of Marketplace Operations, Rochelle will be driving strategic growth opportunities aimed at accelerating HONK’s mission to radically improve, through relentless platform technology advancements, the way people in need of roadside assistance and mobility services connect with service providers and insurance carriers.

A roadside breakdown and being stranded on the side of the highway is every driver’s nightmare, but when it does happen tow truck professionals bravely come to their rescue. Unfortunately, a tow truck professional’s job can quickly turn deadly when drivers don’t follow safety laws or drive while distracted. HONK Technologies, an on-demand mobility and roadside assistance platform is doing its part to help raise awareness of nationwide ‘Move Over’ laws in an effort to further protect the safety of tow truck professionals and other emergency first responders. 

After more than two decades in the automotive and innovation space, Tim Yerdon’s passion for the intersection of the two is contagious. As global leader for marketing and communications at Visteon, he champions collaboration across tech, auto and government agencies to advance automotive electronics. We sat down with this market leader to talk motivations, industry shifts and the future of automotive tech.